If a delivery fails due to an incorrect address, unavailability of the recipient, or refusal to accept, the package will be returned to our warehouse. You may request a re-delivery.

If your order is damaged, please contact our customer support within 48 hours of delivery and share photographic evidence so we can assist you with a replacement or refund.

If your order is lost in transit, we will verify the issue with our courier partner and arrange either a replacement or a refund.

Currently, we only provide standard shipping timelines (3–8 business days). Express or same-day delivery options are not available.

Partial cancellations are not available. You will need to cancel the entire order (if eligible) and place a new order for the items you want.  

Once your cancellation is processed, you will receive a confirmation email from our customer support team. Keep this for your records.

Refunds for cancelled orders are processed to the original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.

Currently, cancellations can only be requested via email through our customer support team to ensure proper tracking and processing.

We use premium fabrics such as cotton, linen, silk, and blended materials, ensuring comfort, durability, and subtle luxury in every piece.

Each product comes with care instructions. Most items are machine washable on gentle settings or require dry cleaning for delicate fabrics.

We regularly update our collections with seasonal trends and exclusive designs. Stay tuned to our website and newsletter for announcements. 

Absolutely! Many of our collections include versatile pieces perfect for office wear, events, or smart-casual occasions.